Shipping policy

At Aqua Marina Canada, we're dedicated to getting your orders to you efficiently and safely. Please review our shipping policy below for details on how we process and ship your purchases.

Shipping Destinations
We proudly ship exclusively within Canada.

Shipping Methods & Costs
We offer the following shipping options for your convenience:

Standard Shipping

Expedited Shipping

Shipping costs are calculated at checkout based on the size, weight, and specific product(s) in your order, as well as your delivery location. Please note that some products may qualify for free shipping, which will be indicated at checkout if applicable.

Order Processing Time
We process orders swiftly from Monday to Friday, 9:00 AM to 5:00 PM EST. Orders placed outside of these hours will be processed on the next business day. You can expect your order to be processed within 24 hours after it's placed.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to monitor the progress of your delivery online.

Shipping Restrictions
Please note that we do not ship to P.O. Boxes. A physical address is required for all deliveries.

Damaged Packages
In the unfortunate event that your order arrives damaged, please contact us immediately. We offer free returns for damaged packages. We'll guide you through the process of returning the item and arranging for a replacement or refund.